Leyland Driveways is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, contact us, request a quotation, or use our services.

We understand the importance of protecting your personal data and are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

Who We Are

Leyland Driveways provides driveway installation, block paving, resin driveways, patios, landscaping, fencing, and related outdoor improvement services throughout Leyland and the surrounding areas.

For the purposes of data protection law, Leyland Driveways is the data controller responsible for the personal information collected through this website.

Information We Collect

When you contact us through our website, by telephone, email, or through any quotation request form, we may collect personal information including your name, email address, telephone number, property address, postcode, and details relating to your enquiry or project requirements.

In addition, certain technical information may be collected automatically when you visit our website. This may include your IP address, browser type, operating system, pages viewed, time spent on the website, and other analytical data used to help improve our services and website performance.

How We Use Your Information

The information you provide enables us to respond to enquiries, prepare quotations, arrange site visits, deliver our services, and maintain communication throughout any project. We may also use information to improve our website, monitor performance, enhance customer experience, comply with legal obligations, and protect our business against fraud or misuse.

Where permitted by law or where you have provided consent, we may occasionally contact you regarding our services. You may opt out of receiving such communications at any time.

Legal Basis for Processing

We process personal information only where we have a lawful basis to do so. This may include processing necessary for the performance of a contract, responding to a request made by you before entering into a contract, compliance with legal obligations, our legitimate business interests, or where you have provided consent.

Data Sharing

Leyland Driveways does not sell, rent, or trade personal information to third parties.

In certain circumstances, we may share information with trusted service providers who assist us in operating our business and website. This may include website hosting providers, IT support services, professional advisers, subcontractors involved in delivering services, and government authorities where disclosure is required by law.

Any third party receiving personal information from us is required to handle it securely and only for the purposes for which it was provided.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or destruction. While every effort is made to safeguard data, no method of transmitting information over the internet can be guaranteed as completely secure. As such, any transmission is undertaken at your own risk.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, taxation, and regulatory requirements. Once information is no longer required, it will be securely deleted or anonymised.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance the user experience. Cookies are small files stored on your device that help websites operate efficiently and provide useful analytical information.

You can choose to disable cookies through your browser settings, although doing so may affect certain features of the website. Further information can be found in our Cookie Policy.

Your Rights

Under UK data protection law, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your data, restrict or object to certain processing activities, and withdraw consent where processing is based on consent.

If you wish to exercise any of your rights, please contact us using the details provided below. We will respond to requests in accordance with applicable data protection legislation.

Third-Party Websites

Our website may contain links to external websites operated by third parties. We have no control over the content or privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or website functionality. Any updates will be published on this page and will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy, the information we hold about you, or how your personal data is processed, please contact us using the details below:

Leyland Driveways
Email: info@leylanddriveways.co.uk
Telephone: [Insert Telephone Number]
Website: leylanddriveways.co.uk

Complaints

If you believe that your personal information has been handled improperly, you have the right to lodge a complaint with the UK's supervisory authority for data protection matters:

Information Commissioner's Office

You can contact the ICO if you are dissatisfied with our response to any privacy-related concern.